Negative Attitudes – What They Talk About!

Busy! “How are you doing?” “Really crazy busy.” “What’s happening?” “The usual – busy as ever.” “What’s new?” “Nothing much – Still busy!” Sometime’s we even ask, “Keeping busy?” (Maybe a ridiculous question?) A team was defining habitual negative talk that happens in their organization. The word ‘busy’ was highlighted. One of the team member’s said,…

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Real Active Listening: Let’s Stop Faking It!

What is Active Listening? Ask people what they think is active listening, and here’s what you’ll often hear: Active listening is making eye contact and nodding your head. Active listening is positive open facial expressions and body language. Active listening is stopping whatever you’re doing, to focus on the person talking. Active listening is not interrupting.…

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Respect in the Workplace – Why Care?

Is Your Organization Culturally Confident With Respect? Respect in the workplace – How does respect show-up in your workplace through the communication and behaviours of your people? Organizations either have a workplace culture by design or default. The most successful leaders are intentional about respect in the workplace and designing a culture of respect –…

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Increase Team Morale: 4 Little Known Fundamentals Needed

Team morale is one of the most important drivers of team effectiveness, and can have a powerful influence on any organization as it impacts behaviours. Team morale can be described as the state of how people think and feel about the team, as well as how people think and feel about being a member of…

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It Made the Difference: Microsoft and The Five Behaviours of a Cohesive Team

Case Study: The Five Behaviours of a Cohesive Team Testimonial and Review of The Five Behaviours of a Cohesive Team from Microsoft See how the world’s largest producer of software stays innovative and ahead of the competition. Using The Five Behaviors of a Cohesive Team as the foundation of their Organizational Capital Program, Microsoft can…

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Are You Still Just Treating Everyone How You’d Like To Be Treated?

And What Are The Rules for Earning Your Respect and When Do We Get To Know? The investment for leaders and organizations in developing and nurturing a culture of respect, has never been worth more to the workforce and performance success, than today. A professor by the name of James Clawson suggests that respect for…

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Diversity, Tolerance, and Respect in the Workplace

Check out our new online course “Human Rights at Work” –  Respectful Workplace Training for the Awareness and Prevention of Bullying, Harassment and Discrimination! Respect Diversity: Tolerance and What You Should Know in 2016! The Attitude of Tolerance Is tolerance just prejudice in its best dress clothes? When tolerance exists in society, this typically involves…

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Team Player Skills

Effective Team Players in the Workplace – Warning: Sympathy and Empathy aren’t enough! How to be a Better Team Member During Challenges? This One Characteristic Can Certainly Help! When individuals and teams encounter challenges (including mistakes and failures), the compassionate culture is more likely to out perform the sympathetic and empathetic one. When defining a…

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1,000,000 Users Every Year Learning How to Build More Effective Relationships

Everything DiSC Workplace Course in Victoria, BC, on March 18, 2016! The following is an excerpt from a four part blog series on the ATD Blog written by Wiley’s Robin Kellogg, Instructional Designer & Trainer. When employees understand themselves, as well as others—what motivates them, what stresses them out, what drives them to achieve their goals—there’s…

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TKI Assessment and Report

Conflict Skills – How to Improve? Self-awareness to your own conflict-handling style can be a very beneficial start to improving your own conflict resolution and conflict management skills. A leading conflict-handling self-assessment tool is the Thomas-Kilmann Conflict Mode Instrument (TKI), which has been used successfully for more than 30 years to help individuals in a variety of…

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